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Customer Service -- Accessibility Checkpoints

eGovernment Accessibility

The Pontiac Police Department is a hands-on, face-to-face operation that provides services to our citizens throughout the entire city of Pontiac.

Our goal is to provide as much customer service through our Web site as possible -- and as such, believe the level of customer satisfaction will improve. By making these resources available to you via the Internet, we believe you will have greater access than ever before to the Department and its resources and services. 

However, we understand that not everyone has access to the Internet or a computer. As a result, we expect to continue to deliver all methods of serving the public as we have had in the past and present -- by phone, at the counter, through our community center and on the street.

In fact, the Pontiac Police Department feels that by delivering more resources via the Internet, we may be able to better serve those customers who call or come to Front Desk for assistance, minimizing routine calls for service that may be better facilitated through this Web site.

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